A front desk on your line, and the website that makes it ring.
We build the voice that answers your calls in your business's name, the texts and chat around it, the calendar it books into, and the website that sends the calls. We set it up in two weeks, and we run it.
built for your business, run by us
Your front desk, in your nameThanks for calling your business. How can I help you?
your name, your voice, your greeting
The voice on your line.
It answers the number you already have, with your business name and a greeting you choose. Every client gets a voice built for their business; nobody else's customers hear it.
- Answers on the second ring, any hour.
- Asks what the caller needs and where, the way you would.
- Books the job into your calendar while the caller is still on the line.
- Checks live openings in the CRM you already use and puts the job on the right technician.
- Marks the urgent calls urgent, and puts anyone who asks for a person straight through to you.
- Texts you a summary after every call: who called, what they need, what got booked.
a caller"Do you have anything tomorrow morning?"
your front desk"Tomorrow at 8:00 is open. What's the address?"
in your textsCall from a customer. Booked tomorrow, 8:00 am.
Texts, chat and DMs, answered from one place.
When a call slips through, a text goes back from your number inside 30 seconds and asks what they need. A customer who writes on your website, texts you, or messages you on Facebook or Instagram gets the same answer and the same booking.
a customer, on Instagram"Do you have anything Saturday morning?"
your front desk"Saturday at 9:30 is open. Want it?"
The texts you would send if you had the time.
When a job is done, the customer gets a text asking for a Google review. You did not have to remember.
For the businesses that run on appointments: a text the day before and two hours before, a reply of YES to confirm, and a text with a new time when someone does not show. A confirmation call the day before can go out too, with the texts behind it.
to your customer"Thanks for having us out today. Would you leave us a quick review?"
When you want more on the line.
Each of these sits on top of the front desk, and we set each one up the same way: on the line you already have, with nothing for you to install.
- A Spanish-speaking line. It hears Spanish and answers in Spanish, with no button to press.
- A call back inside 90 seconds when someone fills in a form on your website, Angi, Thumbtack or Google Local Services. If nobody picks up, it texts them.
- A confirmation call the day before each appointment, with the reminder texts behind it.
- More minutes on the line for the busy season.
The website that makes it ring.
We build the kind of site a customer can book from on a phone at a red light, and we keep it running.
- Built for the phone first, because that is where your customers are.
- A booking button on every page, wired to your calendar.
- Forms that land in your calendar the moment they are sent, and ask the next right question.
- More than one location, with each request routed to the right person.
- Built to be found on Google for the work you do and the towns you work in.
- Hosted and tuned every month.
Live in 2 weeks.
Your part is the 30-minute call on Day 1 and a test call to hear your greeting before it goes live. We build the rest.
Free consultation
30 minutes. We learn how your business runs, what customers ask when they call, and where you are losing calls. You leave knowing what your front desk will say and the day it starts answering.
We build it
We write your greeting and record it, train the front desk on your services and hours, build your website, and connect your calendar. We place test calls until it books the way you would, then forward your number to it.
You stop missing calls
You go back to running your business. We handle the front desk, around the clock, and tune the system on real customer calls.
Three things owners ask.
What does it cost?
It depends on how many calls you get and what you want covered, so we work it out on the call. 6-month minimum, then month to month.
Do I have to take all of it?
The front desk is where every client starts, and the website is its own service. On the 30-minute call we work out which pieces your business needs.
Will my customers hang up on a robot?
Some callers ask. It says it is your assistant, and anyone who wants a person is put straight through to you. Every call is in your texts, so you hear how it went.
Stop missing the calls that pay your bills.
Put us on your line. Free. 30 minutes. No pitch.
Pick a time. Adam or Meryem will call you.